You imagine it. We help you build it.
The Paton's Place Custom Design Experience
We're passionate about creating exceptional jewellery that tells your story.
A custom piece is the most personal thing we make. It's also the part of jewellery buying most people feel least equipped for. We've spent 55 years making it simple — guiding Melbourne couples and families through a process that's clear from the first conversation to the day you collect it.
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Common Myths
Why People Choose Custom
"Custom means complicated."
Most people come in with a rough idea and leave with a clear plan. We handle every detail — all we need from you is a starting point.
"It'll cost more than buying off the shelf."
Most people think custom means complicated, expensive, or only for big budgets. None of that is true.
Custom means the ring is made for the person who'll wear it — built around their hand, their style, and what actually matters to them. It often costs the same or less than buying off the shelf, because every dollar goes into the ring itself, not into someone else's overheads.
"It's only for big budgets."
We design and craft pieces at every budget. What matters is knowing what to prioritise — and we'll guide you through exactly that.
Curious?
The Custom Design Journey
Sit down with us — in our Melbourne store or over a video call. We'll talk through what your partner loves, what your budget can do, and what kind of ring will actually suit them. By the end, you'll have a clear direction and a rough quote in hand. No pressure, no jargon. Most people leave knowing exactly what they want
This is where we get into the detail — halo or no halo, yellow gold or white, claw style, band width. We source diamond or gemstone options that match the design and your budget, so you can compare the actual stones before making any decisions.
Once you've chosen your stone and locked in the design, we send a final quote. You confirm the order with a deposit and we get started.
Your ring is handcrafted by our jeweller — cast, set, and polished entirely by hand.
Before we hand it over, your ring comes back to us for a final inspection. We check every claw, every stone, every finish — under magnification. Nothing leaves our hands unless it's perfect.
You collect your ring from us in person, ready for whatever moment you've planned.
Your ring stays in our care long after you walk out the door. Free cleaning and inspections whenever you need them.
Bringing Old Pieces Back to Life
Some of the most meaningful work we do isn't designing from scratch — it's rebuilding what's already in the family. Inherited rings, old stones, pieces that haven't been worn in 30 years. We'll show you what's possible.
Why Paton's Place
Three generations. 55 years servicing Melbourne's North. We've designed engagement rings for parents, then their kids, then their grandkids.
We're not the biggest jeweller in Melbourne. We're not trying to be. We're the one you'd send a friend to — the one who'll tell you when to spend more, when to spend less, and when to walk away entirely.
You won't be rushed. You won't be upsold. You'll get honest advice from a family who's been doing this since 1971 — when petrol was 8 cents a litre, the Sydney Opera House was still being built, and we opened our first shopfront in Melbourne's North.