The Paton’s Place Ring Care Package (FREE)

The Paton’s Place Care Package for all diamond ring purchases $3000 and over.

What we offer

• 1 FREE resize - (same finger it was purchased for)
• ½ Price professional polish and or Rhodium plate for the life of the ring – (limit 1 per year)
  (White gold rings will need rhodium plating to maintain their finish and colour. Yellow/ Rose gold rings will require a professional polished to buff away any marks/scratches)
• FREE Valuation
  (Updated as necessary, great for insurance purposes)
• FREE ultrasonic clean in-store anytime
  (This will clean the diamond’s and make them sparkle!)
• FREE annual inspections
  (We will message/call you when your ring inspections are due)

Jewellery Guarantee

At Paton’s Place we pride ourselves on our work and that of our manufacturers. We offer a lifetime warranty on manufacturing defects (excluding everyday wear and tear). This is conditional on you maintaining your jewellery in accordance with our care plan and keeping up with your free regular inspections.

In general

• Diamonds are extremely hard, but they do need care to keep them at their sparkling best. Even though a diamond is hard it can be chipped by a sharp blow along its grain.
• Coloured Gemstones have slight irregularities and variations, natural characteristics, or internal inclusions, visible or otherwise. These are unique to each individual stone and are not considered a defect.
• Precious metals will scratch with wear, this is normal. A professional polish can fix this as required.

Tips for caring for your jewellery

• Remove jewellery before showering, sleeping, swimming, cleaning, exercising (especially gym and weightlifting), manual labour work i.e. operating of heavy machinery, lifting.
• Avoid direct contact with perfume, chlorine, cosmetics, hairspray, or any harsh chemicals.
• Store items separately to avoid accidental damage and scratching.
• Your jewellery should be the last thing you put on and the first thing you take off.
• Regular professional cleaning & service checks.
• To give jewellery a quick clean, use a mild detergent, warm water, and a soft toothbrush to get underneath your settings. Rinse well with clean water and pat dry.

• Any ring that you intend to wear every day or often may eventually need some maintenance. Just like your car that you use every day and need to add air in the tyres or replace the tyres. A ring that is worn a lot will have ongoing maintenance to keep the ring in the best condition possible. Therefore, we encourage you to keep up to date with ring inspections when we message you. So, we can spot firsthand if there is any maintenance needed and can check that the ring is in a safe/secure condition.